Privacy Policy

Last updated: December 2024

Introduction

Ally Renewal ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website or use our services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information We Collect

We collect several types of information from and about users of our services, including:

  • Personal Information: Name, email address, telephone number, mailing address, and any other information you provide directly to us.
  • Property Information: Address and details about your property for the purpose of providing roof treatment quotes and services.
  • Usage Data: Information about your internet connection, the equipment you use to access our services, and usage details.
  • Location Data: With your consent, we may collect information about your location to provide location-based services.

How We Use Your Information

We use information that we collect about you or that you provide to us:

  • To provide you with quotes, schedule services, and fulfill our services to you.
  • To send you appointment reminders, service updates, and transactional messages.
  • To send marketing communications, with your consent.
  • To improve our website and services.
  • To respond to your inquiries and provide customer support.
  • For any other purpose with your consent.

SMS/Text Message Communications

When you opt-in to receive text messages from us, you agree to receive recurring automated marketing and transactional text messages at the mobile number provided. Message frequency varies.

Types of messages you may receive:

  • Appointment confirmations and reminders
  • Service updates and notifications
  • Quote and estimate information
  • Promotional offers and special deals
  • Customer satisfaction surveys

Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services.

To opt-out: Reply STOP to any message to unsubscribe. Reply HELP for assistance. You can also contact us at the information below.

Information Sharing and Disclosure

We may disclose personal information that we collect or you provide:

  • To contractors, service providers, and other third parties we use to support our business.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • To comply with any court order, law, or legal process.
  • To enforce our rights arising from any contracts entered into between you and us.

We do not sell, rent, or share your personal information with third parties for their direct marketing purposes.

SMS/Text Message Data Protection: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our services.

Your Rights and Choices

You have the right to:

  • Access and receive a copy of your personal information.
  • Correct any inaccurate personal information.
  • Request deletion of your personal information.
  • Opt-out of marketing communications at any time.
  • Withdraw consent for text message communications by replying STOP.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Ally Renewal Parent LLC
5900 Balcones Dr Num 26287
Austin, TX 78731
Email: info@allyrenewal.com
Phone: (206) 736-3968

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