Terms of Service

Last updated: December 2024

Acceptance of Terms

By accessing or using the services provided by Ally Renewal ("Company," "we," "us," or "our"), including our website, mobile applications, and any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

Description of Services

Ally Renewal provides roof treatment and maintenance services, including but not limited to roof cleaning, protective coating applications, and related home improvement services. Our Services include providing quotes, scheduling appointments, and communicating with customers about their service needs.

User Accounts and Registration

To access certain features of our Services, you may be required to provide information about yourself. You agree to:

  • Provide accurate, current, and complete information.
  • Maintain and promptly update your information to keep it accurate and current.
  • Maintain the security of your account credentials.
  • Accept responsibility for all activities that occur under your account.

SMS/Text Message Terms

By providing your mobile phone number and opting in to receive text messages, you agree to the following:

  • Consent: You expressly consent to receive recurring automated marketing and transactional text messages from Ally Renewal at the mobile number provided.
  • Message Frequency: Message frequency varies based on your interactions with our Services and promotional campaigns.
  • Costs: Message and data rates may apply. You are responsible for any charges from your mobile carrier.
  • Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
  • Not Required: Consent to receive text messages is not a condition of purchasing any goods or services from us.

To Opt-Out: You may opt-out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive text messages from us unless you opt back in.

For Help: Reply HELP to any message or contact us at the information provided below.

Service Quotes and Pricing

Quotes provided through our Services are estimates based on the information available at the time. Final pricing may vary based on:

  • Actual roof size and condition upon inspection.
  • Accessibility and complexity of the work required.
  • Additional services requested or required.
  • Changes in material or labor costs.

Any final price will be communicated and agreed upon before work begins.

Payment Terms

Payment terms will be specified in your service agreement. We accept various payment methods including credit cards, debit cards, and other payment options as specified. All payments are subject to our payment processing terms and any applicable fees.

Cancellation and Refund Policy

You may cancel scheduled services by contacting us at least 24 hours before the scheduled appointment time. Cancellations made less than 24 hours in advance may be subject to a cancellation fee. Refund eligibility will be determined on a case-by-case basis and will depend on the nature and timing of the cancellation request.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALLY RENEWAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OUR SERVICES.

Indemnification

You agree to indemnify, defend, and hold harmless Ally Renewal and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or related to your use of our Services or violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which our principal place of business is located, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Services after any changes constitutes your acceptance of the new Terms.

Contact Information

If you have any questions about these Terms, please contact us at:

Ally Renewal Parent LLC
5900 Balcones Dr Num 26287
Austin, TX 78731
Email: info@allyrenewal.com
Phone: (206) 736-3968